Shipping Policy

Ye policy SM Rang Food India (www.rangfoodindia.com) se kiye gaye sabhi orders par lagu hoti hai.

1. Delivery Charges

• ₹300 ya usse upar ke orders par delivery bilkul free hai.
• ₹300 se kam ke orders par delivery charge alag se lagega. Ye charge order confirm karte waqt WhatsApp par bata diya jayega.

2. Delivery Area

Hum poore Bharat mein shipping karte hain. Kuch remote ya restricted pin codes par delivery available nahi ho sakti — aise case mein hum aapko WhatsApp par turant inform karke poora paisa wapas kar denge.

3. Delivery Time

• Delhi NCR: aam taur par 1–3 working days
• Baaki Bharat: aam taur par 3–7 working days

Order confirm hone ke baad hum usually 24–48 working hours mein dispatch kar dete hain. Ye timeline sirf ek anuman hai — courier partner, mausam, festival rush ya kisi bhi aise kaaran se delay ho sakta hai jo hamare control mein nahi hai.

4. Order Tracking

Dispatch hone par aapko WhatsApp par tracking details bhej di jayengi. Koi bhi sawaal ho to +91 78278 89961 par message kar sakte hain.

5. Delivery Attempt

Courier partner aam taur par 2–3 baar delivery attempt karta hai. Agar customer address par uplabdh nahi hota ya phone nahi uthata aur parcel humein wapas aa jata hai, to dobara bhejne ka courier charge customer ko dena hoga.

6. Galat Address

Delivery address sahi aur poora dena customer ki zimmedari hai. Galat ya adhoore address ki wajah se hui deri ya nuksaan ke liye hum zimmedar nahi honge.